Chuan-Lin Alice Tsai is the Consumer Representative at Stepping Stones of Rockford, Inc., a community mental health agency in northern Illinois that provides rehabilitation and housing for adults with mental illness. "Consumers" are people with a diagnosis of mental illness or people who are receiving services for mental illness. She served as Chair of the Consumer Family Forum Spring Conference in 2001 and Vice-Chair of the Consumer/Family Forum in 2000 and 2001. The Consumer/Family Forum of the Northwest Network is the consumer, family, and provider organization for the nine northern counties of Illinois.